Refund & Cancellation Policy

Cancellation

• A booking can be cancelled at any time before it is dispatched. Contact us on WhatsApp or by phone with your booking number.
• A booking cannot be cancelled once the parcel has been dispatched.

Refunds

• The advance paid on a booking cancelled before dispatch is refunded in full, to the same method you paid with (UPI / bank / online). We process it promptly and confirm on WhatsApp.
• Books once sold cannot be returned or exchanged.
• Shortage or damage: report it within 48 hours of delivery, with photos. After checking, we replace the missing/damaged copies or adjust their amount.
• If a print run is cancelled or we are unable to fulfil an order, the amount paid is refunded in full.

Every refund is recorded on your booking page. Questions: see our Contact page.